Effective Date: 28 October 2024

 

This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our websites (www.voyager-marine.com, www.voyager-marine.thinkific.com) and services. By using our website, you consent to the practices described below. Please read this Privacy Policy carefully to understand our policies regarding your information.

 

1. Information We Collect

1.1 Personal Information: When you register for courses, create an account, subscribe to our services, or contact us, we may collect personal information, including your name, email address, phone number, billing information, and other identifying information required to complete transactions.

1.2 Usage Data: We collect data on how you interact with our website, such as IP addresses, browser types, device information, pages viewed, and the time and date of your visit. This data helps us improve our website functionality and enhance user experience.

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, gather analytics, and manage session information. You can control cookie preferences through your browser settings.

 

2. How We Use Your Information

2.1 To Provide Services: We use your personal information to process registrations, provide course content, manage subscriptions, and process payments.

2.2 Communication: We may use your contact information to send you important updates, confirmations, and notifications related to your courses and services.

2.3 Marketing and Promotions: With your consent, we may use your information to inform you about new courses, promotions, and other offers. You can opt out of marketing communications at any time.

2.4 Website Improvement: Usage data helps us analyse trends, monitor site performance, and improve website content and navigation.

2.5 Legal Compliance: We may use or disclose your information to comply with legal obligations or as required by law.

 

3. Sharing and Disclosure of Information

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who help us deliver our services, such as payment processors, email service providers, and data storage services. These providers have access to personal information as necessary to perform their functions but are prohibited from using it for other purposes.

3.2 Legal Obligations: We may disclose personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers: If Voyager Marine Education is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different Privacy Policy.

 

4. Data Security

We are committed to protecting your personal information. We use appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

 

5. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal and regulatory requirements. When information is no longer needed, we will securely delete or anonymize it.

 

6. Your Rights

6.1 Access and Correction: You have the right to access, update, or correct your personal information held by us. You can do so by logging into your account or contacting us directly.

6.2 Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

6.3 Erasure: You can request the deletion of your personal information, subject to legal obligations and legitimate business needs.

6.4 Opt-Out of Marketing Communications: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.

 

7. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to personalize content, analyze traffic, and improve user experience. You can control your cookie preferences through your browser settings. Note that some features may not function properly if cookies are disabled.

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8. International Transfers

If you are located outside the country where our data processing facilities are based, please be aware that your information may be transferred and processed in countries with different data protection laws. We take all necessary steps to protect your personal information when transferred internationally.

 

9. Children’s Privacy

Our services are intended for users over the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected information from a child without verification of parental consent, we will delete that information promptly.

 

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will indicate the effective date of the latest version. Your continued use of the website after any changes constitutes acceptance of the updated Privacy Policy.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Voyager Marine Education

Email: info@voyager-marine.com

Phone: +64 22 568 9397  

Address: 6/3 Akiraho Street, Mt Eden, Auckland, 1024

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Please allow up to 7 business days for a response. Our team offers this service remotely and works from various locations around the world. They will endeavour to reply as soon as possible

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By using our website and services, you agree to this Privacy Policy.

Thank you for trusting Voyager Marine Education with your personal information.

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