Terms and Conditions
Effective Date: 28 October 2024
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By accessing and using our websites (www.voyager-marine.com, www.voyager-marine.thinkific.com) and purchasing our products, courses or services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website. If you disagree with any part of these terms, you must not use our services.
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1. General Information
1.1. The website is operated by Voyager Marine Education, a business offering marine education courses and resources.
1.2. These Terms and Conditions govern your use of this website and our services, including but not limited to purchasing courses, using course materials, and interacting with our platforms.
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2. Eligibility
2.1. By accessing and using this website, you warrant that you are at least 18 years of age or have the consent of a legal guardian.
2.2. You agree to provide accurate and up-to-date information when creating an account or purchasing services.
3. Use of Website and Content
3.1. All content, including text, images, videos, and materials provided on our website, or on our online courses offered through Thinkific, is owned by or licensed to Voyager Marine Education. You may not copy, reproduce, distribute, or modify any content.
3.2. Our courses and learning materials are for personal use only. Redistribution or resale of course content is prohibited. This includes providing your login information to other users.
3.3. You agree not to use the website for any unlawful purposes or in ways that could damage or impair the website’s functionality.
4. Course Registration and Payment
4.1. When purchasing products, booking services or purchasing our online courses, users are required to create an account and provide accurate payment information.
4.2. All course fees are listed on the website and are noted in New Zealand Dollars ($NZD). Payments must be made in full at the time of purchase unless otherwise specified.
4.3. We offer both one-off purchases and subscription options. You are responsible for managing your subscription and payment details through your account.
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5. Refund and Cancellation Policy
5.1. Refunds: We offer a full refund for course purchases within 7 days, provided no significant part of the course has been accessed or completed.
5.2. Cancellations: You may cancel your subscription or course registration through your account. Cancellation requests must be made before your next billing cycle to avoid charges for the following period.
5.3. In cases where refunds are granted, please allow up to 14 business days for processing.
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6. User Conduct
6.1. You agree to behave respectfully towards other users on our platform, especially during interactive sessions, and while using the Voyager Community Forum. Harassment, abuse, or inappropriate conduct will result in termination of access without refund.
6.2. You are solely responsible for maintaining the confidentiality of your account information, including your password.
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7. Intellectual Property Rights
7.1. All materials on this site are protected by copyright laws. You may use course content solely for your personal learning purposes.
7.2. Voyager Marine Education retains the right to take legal action if intellectual property rights are violated.
8. Limitation of Liability
8.1. Voyager Marine Education will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
8.2. We do not guarantee that the information provided on the website is accurate, complete, or current at all times. You acknowledge that course content is provided “as is” without warranties of any kind.
8.3 Voyager Marine Education does not guarantee success in Maritime Examinations
9. Changes to Terms and Conditions
9.1. We reserve the right to amend these Terms and Conditions at any time. Any updates will be posted on this page with the effective date.
9.2. By continuing to use the website and services, you agree to the updated terms.
10. Termination
10.1. We reserve the right to suspend or terminate your account at our sole discretion if you violate any of these Terms and Conditions.
10.2. Upon termination, you must cease all use of the website and its materials, and no refunds will be issued for terminated accounts unless otherwise determined by us.
11. Governing Law
11.1. These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand, without regard to conflict of law principles.
11.2. Any disputes arising from or relating to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts in New Zealand.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Voyager Marine Education
Email: info@voyager-marine.com
Phone: +64 22 568 9397
Address: 6/3 Akiraho Street, Mt Eden, Auckland, New Zealand 1024
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Please allow up to 7 business days for a response. Our team operates remotely from around the world, but will endeavour to reply as soon as possible
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By using our website, you agree to these Terms and Conditions.
Thank you for choosing Voyager Marine Education for your learning journey!
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